Privacy Policy

Effective Date: [Insert Date]

At [Baseball Facility Name], we value your privacy and are committed to protecting the personal information of our members and their children. This privacy policy explains how we collect, use, store, and safeguard the data associated with our software.

Information We Collect

To provide our services, we collect the following types of information:
1. Member Information:
• Names, email addresses, phone numbers, and billing details.
• Account login credentials.
2. Child Information:
• Names, dates of birth, and grade levels.
• Baseball-related performance metrics (e.g., pitching speeds, batting averages) where applicable.
3. Usage Data:
• Information about how members interact with the software, such as login times and training session bookings.

How We Use Your Information

The information we collect is used solely to manage the accounts and services provided by our facility. Specifically, we use it for:
• Account Management: Creating and maintaining accounts for members and their children.
• Scheduling and Training: Booking sessions, tracking performance metrics, and assigning coaches.
• Communication: Sending notifications about schedules, facility updates, and promotional offers.
• Billing and Payments: Processing payments for memberships, training sessions, and other services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:
• Encryption of sensitive data such as passwords and payment details.
• Secure servers and firewalls.
• Regular audits and updates to our systems.

While we strive to protect your data, no system can guarantee 100% security. Members are encouraged to safeguard their login credentials and notify us immediately of any suspicious activity.

Sharing Information

We may share information with third parties only in the following circumstances:
• Service Providers: Third-party vendors that assist us in running the software (e.g., payment processors) are required to comply with strict confidentiality agreements.
• Legal Requirements: If required by law or court order, we may disclose personal information to comply with legal obligations.

Your Rights

As a member, you have the following rights concerning your data:
• Access: Request a copy of your personal data stored in our systems.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your account and associated data, subject to legal and operational limitations.
• Opt-Out: Unsubscribe from non-essential communications.

Children's Privacy

The software collects limited information about children only as necessary to manage their participation in our programs. Parents or guardians control their child's account and may request deletion of their child's data at any time.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices. Significant updates will be communicated to members via email or through the software.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

[Email Address]
[Phone Number]
[Facility Address]

Thank you for trusting us with your personal information.